October 2020

Prosperity Health Services (PHS) Limited, trading as (dba) Bahamas Wellness Solutions® (BWS) and The HPH Factor® (HPH).

PRIVACY POLICY

At Bahamas Wellness Solutions, accessible from our website bahamaswellnesssolutions.com (“Site”), one of our main priorities is the privacy of our visitors. This Privacy Policy document sets out the type of information collected and how we use and protect any information you provide Prosperity Health Services Ltd when you use our Site.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information they shared and/or collect in Bahamas Wellness Solutions and The HPH Factor. This policy is not applicable to any information collected offline or via channels other than this website.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services or Apps is at your own risk. You should only access the services within a secure environment.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, place an order, book an appointment, download resources, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your, name, e-mail address, mailing address, phone number or credit card information. You may, however visit our site anonymously.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience. Your information helps us to better respond to your individual needs.
• To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
• To Process transactions
• Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails. The email address you provide for order processing will be used to provide updates pertaining to your order, to communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, occasional company news related product or service information and for marketing and promotional purposes.
• Find and prevent fraud

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

DO WE USE COOKIES?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Most Web browsers are set to accept cookies by default.  You can choose to disable cookies through your individual browser options. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CCPA PRIVACY RIGHTS (Do Not Sell My Personal Information)

• Under the CCPA, among other rights, California consumers have the right to:
  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: support@bahamaswellnesssolutions.com.

GDPR DATA PROTECTION RIGHTS

• We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: support@bahamaswellnesssolutions.com.

LOG FILES

Bahamas Wellness Solutions follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information

CHILDRENS’ ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act).  Bahamas Wellness Solutions does not knowingly collect any Personal Identifiable Information from children under the age of 13.  Our website, products and services are all directed to people who are at least 13 years old or older.  We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

YOUR CONSENT

By using our site, you consent to our online privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on the 27^th September 2020.

CONTACTING US

If there are any questions regarding this privacy policy, you may contact us at: support@bahamaswellnesssolutions.com.